Maxwell ticket overview

About

Users write tickets to the Maxwell helpdesk. Using an AI chatbot, we present an anonymized summary of the initial request and an automated, possible solution based on the chatbot best knowledge of the Maxwell documentation

Note that this service is in an early experimental stage!

This service is brought to you by the Maxwell team, the DESY RT, and the DESY AI Assistant

TicketNR Created Status Subject
1540228 2025-10-01T14:06:15Z new Request for Assistance with Deleted File
1540225 2025-10-01T14:02:11Z new Citation format
1539778 2025-09-30T13:37:15Z new PyTorch with CUDA in Conda Environment
1539442 2025-09-29T15:05:44Z new Multi-node Job
1539196 2025-09-29T08:34:01Z new Self compiled software: No UCX
1538422 2025-09-25T11:59:46Z new Access Issue After Namespace Migration (DESY username: chandrat)
1536858 2025-09-19T11:14:17Z new Request for ARM and/or POWER Hardware
1536799 2025-09-19T08:50:01Z new Dediziertes Team-Verzeichnis in DUST fuer LLM Entwicklung
1536660 2025-09-18T15:12:17Z open FastX4@max-display
1536488 2025-09-18T09:34:38Z open XFCE
1536408 2025-09-18T07:51:15Z new Running 4 jobs in MAXGPU
1536402 2025-09-18T07:42:12Z new Zeitlimit
1535946 2025-09-17T01:11:10Z new Problems with data storing at P11