Maxwell ticket overview¶
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Users write tickets to the Maxwell helpdesk. Using an AI chatbot, we present an anonymized summary of the initial request and an automated, possible solution based on the chatbot best knowledge of the Maxwell documentation
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| TicketNR | Created | Status | Subject |
|---|---|---|---|
| 1581537 | 2026-03-04T10:35:41Z | new | Regarding help to open piFAI from maxwell |
| 1581246 | 2026-03-03T14:43:28Z | new | Unusually slow Maxwell nodes |
| 1581081 | 2026-03-03T09:57:13Z | new | Unable to log in to desy JupyterHub |
| 1580332 | 2026-02-27T13:23:35Z | new | High number of files in /gpfs/cfel/user/goercksj |
| 1580176 | 2026-02-27T08:10:12Z | new | Re: high quota usage by schropp on /gpfs/maxwell/home |
| 1579769 | 2026-02-25T17:19:43Z | new | max-p3ag037 |
| 1579312 | 2026-02-24T13:23:17Z | new | isuues regarding access of partition |
| 1579049 | 2026-02-23T20:10:27Z | new | 2 questions |
| 1578921 | 2026-02-23T13:07:32Z | new | max-hzgg014 |
| 1578548 | 2026-02-20T17:11:41Z | new | Updating Jupyter package versions |
| 1578495 | 2026-02-20T13:17:42Z | open | no gpfs on max-cssbg016 |
| 1578278 | 2026-02-20T05:57:58Z | new | Ansys Lumerical simulation on Maxwell |
| 1577793 | 2026-02-18T14:21:18Z | new | access to Maxwell cluster |
| 1577414 | 2026-02-17T14:57:02Z | new | Accesss to maxgpu partition |
| 1576939 | 2026-02-16T10:10:32Z | new | Using AI agents on Maxwell |
| 1576259 | 2026-02-12T13:58:13Z | new | XFEL GPU nodes for Maxwell |
| 1574671 | 2026-02-06T22:54:49Z | new | Cannot find GPU using CUDA |
| 1573160 | 2026-02-03T07:41:42Z | new | PyCharm kann Datei nicht schreiben obwohl ich genung Platz in HomeDir habe und nichts mit Berechtigungen gemacht |
| 1572632 | 2026-01-30T16:16:54Z | new | Jobs being preempted on Maxwell cluster (cfel queue) |
| 1572477 | 2026-01-30T09:31:22Z | new | Preemption feststellen |
| 1572379 | 2026-01-29T17:22:55Z | new | Jupyterhub Probleme |
| 1572147 | 2026-01-29T09:57:36Z | new | Usage of maxwell jupyterhub service |
| 1571646 | 2026-01-28T07:30:25Z | new | running calculations on maxwell server |
| 1571337 | 2026-01-27T09:59:09Z | new | autoproc license will expire next Monday 02.02.2026 |
| 1571125 | 2026-01-26T14:34:02Z | new | Maxwell access |
| 1570553 | 2026-01-23T14:03:02Z | new | Software for data processing |
| 1569954 | 2026-01-22T10:12:52Z | new | Request for Access and Allocation on DESY GPU Cluster for 2HDM Lattice Project - Francisco Arco |
| 1568417 | 2026-01-18T12:53:13Z | new | Issue with Max-display |
| 1567714 | 2026-01-15T13:13:21Z | new | Installation of latest Phenix version |
| 1567555 | 2026-01-15T09:14:39Z | new | max-cssb-display002 no login |
| 1566695 | 2026-01-13T09:41:20Z | new | How to run Lumerical on Maxwell |
| 1566686 | 2026-01-13T09:23:38Z | new | Access to Maxwell for Blender work for Franz X. Kärtner (FS-CFEL-2) |
| 1564951 | 2026-01-07T12:24:13Z | new | Issue with FastX4 |
| 1560898 | 2025-12-14T14:12:01Z | new | DESY Science account for remote access -- MAXWELL Questions |
| 1559465 | 2025-12-09T09:35:42Z | new | GPU Python environment crashes |
| 1559210 | 2025-12-08T12:50:05Z | new | file rename on raw folder of the beamtime |
| 1558263 | 2025-12-04T07:25:04Z | new | jupyterhub matplotlib widget |
| 1556774 | 2025-11-28T10:32:18Z | new | Maxwell Installation of RFantibody |
| 1552987 | 2025-11-17T07:10:19Z | new | Dr. Özüm Emre Aşırım (DESY employee in FS-SMA) - Application for access to the Maxwell cluster |
| 1547727 | 2025-10-28T06:53:39Z | new | napari with nnInteracktive on maxwell |
| 1546294 | 2025-10-22T11:03:43Z | new | spyder in maxwell |
| 1540228 | 2025-10-01T14:06:15Z | new | Request for Assistance with Deleted File |
| 1538422 | 2025-09-25T11:59:46Z | new | Access Issue After Namespace Migration (DESY username: chandrat) |
| 1536858 | 2025-09-19T11:14:17Z | new | Request for ARM and/or POWER Hardware |
| 1535946 | 2025-09-17T01:11:10Z | new | Problems with data storing at P11 |
| 1532037 | 2025-09-02T09:27:58Z | new | access to jupiterhub |
| 1531772 | 2025-09-01T14:20:21Z | new | CSSB GPFS folder access problems |
| 1529910 | 2025-08-25T12:34:56Z | new | max-hzgg013 |
| 1529754 | 2025-08-25T07:47:13Z | new | Fastx service auf max-hzgg005 |
| 1524509 | 2025-08-05T13:37:59Z | new | Zusammenführen von Gruppenordnern nach Gruppenumstrukturierung |
| 1520514 | 2025-07-21T10:54:46Z | new | Fwd: backup to pnfs not working |
| 1507087 | 2025-05-28T15:36:51Z | new | Request for a personal folder under /data/dust/user/ |
| 1504899 | 2025-05-22T11:57:44Z | new | GitLab Runner on Maxwell |
| 1499776 | 2025-05-07T07:23:11Z | new | GÉANT TCS: Your certificate for max-ucloud001.desy.de will expire |
| 1492890 | 2025-04-08T08:56:25Z | new | Error to run FDMNES calculation |
| 1438779 | 2024-10-22T15:16:16Z | open | Data visualization on MAXWELL |
| 1415371 | 2024-08-07T11:58:03Z | open | slurm API for making reservations |
| 1357437 | 2024-02-08T14:55:09Z | open | BeeGFS Storage system (with 10 Servers) (47004372-0) |