1535946 : Problems with data storing at P11¶

Created: 2025-09-17T01:11:10Z - current status: new¶

Summary: A user reports that data transfers to the Maxwell cluster have become slow for a specific industrial user with beamtime ID [BEAMTIME_ID]. The user suspects that the fast copy service might need to be restarted.

Solution: The user should contact the Maxwell support team via maxwell.service@desy.de to investigate the issue further. The support team can check the status of the fast copy service and determine if a restart is necessary or if there are other underlying issues causing the slow transfers.

References: - https://docs.desy.de/maxwell/documentation